Web Survey Bibliography
This chapter presents a brief background on how cognitive interviewing developed and how it is commonly used today. It evaluates some new modes that facilitate the recruitment of participants and the interviewing process itself. A set of common best practices has developed across a range of organizations over the past 30 years. The chapter summarizes those practices, and describes how new technologies allow for an evolution of common practices to meet a changing (survey) world. Skype interviews produced more nuanced findings than the results obtained from Second Life interviews. That is, the ability to see the participant's real face, rather than their Second Life avatar, resulted in more observations of potential measurement errors in the form of question problems as well as nonverbal cues. However, Second Life interviews were slightly less likely to indicate participant disengagement.
Web survey bibliography (12)
- Innovation for television research - online surveys via HbbTV. A new technology with fantastic opportunities...; 2014; Herche, J., Adler, M.
- Virtual Cognitive Interviewing Using Skype and Second Life; 2013; Dean, E., Head, B., Swicegood, J. E.
- Effects of Self-Awareness on Disclosure During Skype Survey Interviews; 2013; Feuer, S., Schober, M. F.
- 3 screen measurement: Soccer World Cup 2010; 2010; Conry, S., Benezra, K., Singh, S.
- Gender-of-Interviewer Effects in a Video-Enhanced Web Survey: Results from a Randomized Field Experiment...; 2009; Fuchs, M.
- Introducing Visual Methods ; 2008; Prosser, J., Loxley, A.
- Response Effects in Video-enhanced Web Surveys; 2008; Fuchs, M.
- Transitioning from Self-Reports to Self-Installed Electronic Audience Measurement; 2008; Trussell, N., Vanno, L., Matthess, E., Bailey, J., Link, M. W.
- Valuation of Natural Resource Improvements in the Adirondacks; 2004; Banzhaf, S., Burtraw, D., Evans, D., Krupnick A.
- Picture This! Exploring Visual Effects in Web Surveys; 2004; Couper, M. P., Tourangeau, R., Kenyon, K.
- The Advent of internet surveys for political research: a comparison of telephone and internet surveys...; 2003; Berrens, R. P., Bohara, A. K., Jenkins-Smith, H. C., Silva, C. L., Weimer, D. L.
- Panel Bias from Attrition and Conditioning: A Case Study of the Knowledge Networks Panel; 2001; Clinton, J. D.